I have good presentation skills
soft skills
Communication Skills
Definition
Communication skills refer to the set of abilities that enable individuals to convey information, ideas, thoughts, and feelings effectively and efficiently to others
Communication Skills
These are some communication skills we should have
| Verbal Communication | Clarity |
| Non-verbal Communication | Assertiveness |
| Active Listening | Adaptability |
| Empathy | Conflict Resolution |
| Feedback | Presentation Skills |
Communication skills
Verbal vs Non-Verbal Communication
Verbal Communication
The use of spoken words to convey information, express thoughts, and engage in conversations.
Non-Verbal Communication
Non-verbal communication refers to the transmission of information, feelings, attitudes, and intentions without the use of words.
Examples
- I smile at clients.
- I have a good posture during presentations.
- I make eye contact with clients
- I respect people’s personal space
I respect People’s Personal Space
I don’t make eye contact with people
Tense
Present Simple
Definition
It is used to describe actions, and habits that are happening regularly, repeatedly, or always true.
Lessons
Task 1
Simple Present Structure
| I | Have |
| You | Communicate |
| He | Speaks |
| She | Expresses |
| We | Listen |
| They | Adapt |
Examples
- I feel confident when speaking to different types of people
- I speak cordially