Subject: Request to Modify Order Before Shipping
Dear Energy Inc Support
I recently placed an order on your website and received an order confirmation email. However, upon reviewing my order details, I noticed that there are some changes that I would like to make before the order is shipped.
Is it possible to modify my order before it ships?
Specifically, I would like to add an additional item to my order.
Please let me know if these changes can be made. If it is not possible to modify my order, I would like to know if I can cancel my current order and place a new order with the desired changes.
Thank you for your attention to this matter. I appreciate your prompt response.
Best regards,
Bradley