Exercise: Order Modification

Subject: Request to Modify Order Before Shipping

Dear Energy Inc Support

I recently placed an order on your website and received an order confirmation email. However, upon reviewing my order details, I noticed that there are some changes that I would like to make before the order is shipped.

Is it possible to modify my order before it ships?

Specifically, I would like to add an additional item to my order.

Please let me know if these changes can be made. If it is not possible to modify my order, I would like to know if I can cancel my current order and place a new order with the desired changes.

Thank you for your attention to this matter. I appreciate your prompt response.

Best regards,


Soy José Manuel, Profesor de Inglés y creador de EduTico.com, un blog cuya misión es compartir recursos para docentes y estudiantes de Costa Rica